Beep Messenger

Beep Messenger Privacy Policy

Beep Messenger (“Beep Messenger”, “we”, “our”, “us”) is committed to protecting your privacy and ensuring compliance with UK GDPR, EU GDPR, the Data Protection Act 2018, PECR, UK ICO transparency and accountability principles, and Apple App Store & Google Play privacy requirements.

This Privacy Policy applies to https://www.beepmessenger.com and Beep Messenger iOS and Android applications. By using Beep Messenger, you agree to this Privacy Policy.

1. Data Controller

Data Controller: Beep Messenger

Email: support@beepmessenger.com

Website: https://www.beepmessenger.com

2. Information We Collect

We may collect the following categories of personal data:

• Identity Data: name, username, company name (optional)
• Contact Data: email address, phone number
• Technical Data: IP address, device ID, operating system, app version, crash logs
• Usage Data: message timestamps and delivery status, feature usage, interaction data
• Communication Content: messages, media and files transmitted via the platform

3. Lawful Basis for Processing

We process personal data under the following lawful bases:

• Contract — to provide messaging services
• Legitimate Interests — security, fraud prevention and service improvement
• Legal Obligation — compliance with law
• Consent — marketing and non-essential cookies

You may withdraw consent at any time.

4. How We Use Your Information

We use data to:

• Provide and operate services
• Maintain and secure the platform
• Improve performance and user experience
• Communicate with users, including support and updates
• Prevent fraud and abuse
• Comply with legal obligations

5. Data Retention

We retain data only as necessary:

• Account data: until account deletion
• Messages: until deleted by user
• Logs: up to 24 months
• Legal data: as required by law

Users may request deletion at any time.

6. Data Security

We implement:

• Encryption in transit and at rest
• Secure server infrastructure
• Access controls
• Multi-factor authentication for admin access
• Regular security testing

In the event of a breach, the ICO will be notified within 72 hours where required, and users will be informed where risk is high.

7. International Transfers

Where data is transferred outside the UK or EEA, we use:

• Standard Contractual Clauses (SCCs)
• UK IDTA
• Adequacy decisions

8. Your Rights

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent

Contact: support@beepmessenger.com

You may complain to the ICO via ico.org.uk.

9. Cookies (PECR Compliance)

We use cookies for essential functionality, security and analytics. Non-essential cookies require consent.

10. Children’s Data

Beep Messenger is not intended for users under 13. We do not knowingly collect children’s data. If identified, it will be deleted promptly.

11. Third-Party Processors

We may use third parties for:

• Cloud hosting
• Analytics
• Email delivery
• Security monitoring

All processors are bound by GDPR-compliant agreements.

12. Automated Decision-Making

We do not use automated decision-making that produces legal or significant effects.

13. App Permissions (Apple & Google Compliance)

Beep Messenger requests the following permissions strictly for functionality:

• Camera: capture photos and videos
• Microphone: voice calls and voice messages
• Contacts: share contacts within the app
• Location: share location in messages only when actively used
• Storage: store media sent and received
• Telephone: enable voice and video calling
• Overlay: display incoming call screens

14. App Store Privacy Compliance

In line with Apple App Store and Google Play policies:

• We clearly disclose all data collection and usage
• We do not collect data unrelated to app functionality
• We do not sell user data
• We implement appropriate security safeguards
• Users can request deletion of their data
• Permissions are contextual and user-controlled

15. Log Files

We use log files including IP address, browser or device type, ISP, and date/time stamps. These are used for analytics, security and service improvement.

16. Changes to This Policy

We may update this policy periodically. Changes will be communicated via in-app notification, email where appropriate, or a website notice.

17. Contact Us

For any privacy-related queries, email support@beepmessenger.com.

Compliance Summary

This policy meets:

• UK GDPR and EU GDPR requirements
• Data Protection Act 2018
• ICO accountability principles
• PECR cookie regulations
• Apple and Google App Store privacy standards